Transferring to other providers

Everything you need to know.

Was it something we said?

Sorry to see you go.
Let us know if there’s anything we can do.

To transfer to another provider, you shouldn’t need to go through us. In most instances, your new provider will reach out to us on your behalf.

Before transferring an ISA or pension, make sure it’s the right decision for you and that you won’t lose any benefits or guarantees.

Illustration of a computer monitor with sad face smiley

Transferring your Freetrade accounts

We won’t charge a transfer or account closure fee if you leave Freetrade. If you sell your investments before transferring them, you’ll pay any relevant foreign exchange fees, as usual.

Depending on what investments you hold, you can transfer out as cash or as stock.

Transfer out as stock

Before transferring, check if your new provider can accept and hold your current investments. If they can, you’ll be able to transfer any whole UK or US instruments as stocks, without having to sell them first.

If they can’t accept them, you’ll need to sell them and transfer them as cash. Same goes for any fractions of shares.

When you transfer as cash you’ll be out of the market, so you may miss out on the ups and downs during your transfer.

We don’t charge you to transfer UK securities away from us. However, to cover our service provider’s fees, we do charge £17 per holding to transfer out US securities.

Transfer out as cash

For UK and US securities, you can choose to transfer out as cash if you’d prefer. You’ll need to do this for any fractions of shares.

To transfer non-UK and non-US securities away from Freetrade, you’ll need to sell them first and transfer the amount as cash.

And remember, when transferring as cash, you’ll be out of the market for the duration of the transfer. So you may miss out on the ups and downs.

Trustpilot reviews

Here’s what our customers say about us

Great app and service. Fantastic choice for SIPP and ISA investment.

IAN C.

Read IAN C.'s review on Trustpilot's website.

I've used freetrade for a few years now. I'm using it to give me one of a variety of incomes as i head in to retirement,(mostly uk dividend shares in my modest portfolio). My basic isa account is free to use, what's not to like!

ROB MC

Read ROB MC's review on Trustpilot's website.

I used Freetrade for my Stocks and Shares ISA for several years. It is the best looking platform out there (you can easily track your performance over a custom period, super easy to make trades and navigate throughout). The customer support chat is very easy to use and response time is very quick. Would highly recommend.

IGOR MASA

Read IGOR MASA's review on Trustpilot's website.

Great, clear and easy to use app. SIPP is great value for money and allows you to pick individual stocks as well as ETFs

MARTIN ARNOLD

Read MARTIN ARNOLD's review on Trustpilot's website.

What I love most: Commission-free trading: Buying and selling shares without hidden fees makes investing accessible to everyone. Fractional shares: You don’t need hundreds to invest in big-name companies—just a few pounds and a bit of curiosity. Slick design: The app feels modern and easy to navigate, even for beginners. Educational content: Their in-app insights and weekly emails help me understand the market better without being overwhelming. ISA and SIPP options: For those thinking long-term, it’s great to have tax-efficient accounts built right in. Whether you're dipping your toes into the stock market or managing a growing portfolio, Freetrade makes the experience feel empowering rather than intimidating. It’s not just an app—it’s a gateway to financial confidence.

HUSSAIN JERBI

Read HUSSAIN JERBI's review on Trustpilot's website.

Having tried all the other share trading apps, I have come to the conclusion that Freetrade is the best 10/10. That’s why I chose them for my SIPP.

CUSTOMER

Read CUSTOMER's review on Trustpilot's website.

Transfer checklist

Just a few things to check before starting your transfer. Keep in mind, this isn’t advice. You may want to speak to a financial adviser before transferring.

Transfer FAQs

Here you'll find answers to the most frequently asked questions. If you have a question that's not listed, please contact support.

You're just minutes away from commission-free investing

open an isa

When you invest, your capital is at risk

Transferring to other providers

Was it something we said?

Transferring your Freetrade accounts

Transfer out as stock

Transfer out as cash

Here’s what our customers say about us

Transfer checklist

Are your Freetrade records up to date?

Do we have your National Insurance number?

Are you happy with your investments?

Transfer FAQs

Can I cancel a transfer?

How long does it take?

When is the best time to transfer?

You're just minutes away from commission-free investing