Transferring to other providers

Everything you need to know about transferring to another provider.

When you invest, your capital is at risk.
Pension and ISA rules apply.
Tax treatment depends on your individual circumstances and can change.

We’ll be sorry to see you go

If you want to transfer to another provider, you shouldn’t need to contact us. Your new provider will likely get in touch with us on your behalf.

We’ll be sorry to see you go, so if there’s anything we can do let us know.

Before transferring an ISA or pension, make sure it's the right decision for you.

Check you will not lose valuable guarantees. Some providers will charge you to close your accounts or transfer them. For peace of mind, Freetrade doesn't, although you may incur foreign exchange charges if you are selling your investments before transferring them.

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Transferring your Freetrade accounts

If you decide to leave Freetrade, there is no fee to transfer away and close your Freetrade account(s). You may incur foreign exchange charges if you are selling your investments before transferring them. Depending on which investments you hold in your account, you can transfer out as cash or stock.

Transfer out as stock

You can transfer any UK or US securities as stocks, so long as your future provider can accept them and they can be held on their platform. Transferring UK securities is free. Transferring US securities will incur a cost of £17 per holding. We charge this amount to cover the fee our service provider charges us.

If your future provider can’t accept your investments as stock, you might have to sell them first and transfer them as cash. When you transfer as cash you’ll be out of the market, so you may miss out on the ups and downs during your transfer.

Stocks can only be transferred as whole shares. If you wish to transfer a fraction of a share, you will have to sell it first and transfer the amount as cash.

If you can, it’s a good idea to check if your future provider can hold your investments before starting the transfer.

Transfer out as cash

For UK and US securities, you can also transfer as cash if you’d prefer.

For non-UK and non-US securities, to transfer away from Freetrade, you will have to sell them first and transfer the amount as cash.

Stocks can only be transferred as whole shares. If you wish to transfer a fraction of a share, you will also have to sell it first and transfer the amount as cash.

When you transfer as cash you’ll be out of the market, so you may miss out on the ups and downs during your transfer.

Please fill out your new provider’s transfer form and return to them, they will then initiate the transfer with Freetrade.

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Transfer checklist

Just a few things to check before starting your transfer. This should not be read as personal investment advice, you will have to make your own decision about transferring. Some people speak to a financial advisor to help them.

Transfer FAQs

Here you'll find answers to the most frequently asked questions. If you have a question that's not listed, please contact support.

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open an isa

When you invest, your capital is at risk

Transferring to other providers

We’ll be sorry to see you go

Transferring your Freetrade accounts

Transfer out as stock

Transfer out as cash

What our customers think

Transfer checklist

Are your Freetrade records up to date?

Do we have your National Insurance number?

Are you happy with your investments?

Transfer FAQs

Can I cancel a transfer?

How long does it take?

When is the best time to transfer?

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