2024 ISA Transfer Offer

FAQs

How do I open a Freetrade ISA?

If you’re not a Freetrade customer yet

01
Tap here to open your Freetrade account.
02
Choose the Standard or Plus plan and add your ISA as an additional account.
03
Sign the ISA declaration, and choose annual billing to ensure you qualify for this cashback offer..

OPEN your FREETRADE ACCOUNT

If you’re an existing customer

01
If you’re not already on a Standard or Plus plan, you’ll need to upgrade to open your ISA. Go to your Portfolio > 👤 Profile > Manage your plan. Choose annual billing to ensure you qualify for this cashback offer.
02
You can add an ISA when you upgrade to Standard or Plus. If you’re already on one of these plans, open your ISA by going to your 👤 Profile > Open a stocks and shares ISA. Sign the ISA declaration, and you’re ready to go!

open an isa

How do I transfer an ISA to Freetrade?

01
Make sure you have opened your Freetrade ISA.
02
Fill in our quick ISA transfer form. You’ll need to provide the below information:
- National Insurance Number
- Name of your existing ISA provider and your account or reference number
- Approximate transfer value
03
Sit back and relax. We’ll be in touch to process the rest!

TRANSFER AN ISA

What is a transfer?

A transfer in the context of this campaign is the transfer of an existing ISA from another provider to a Freetrade ISA.

Putting money into your ISA via top-up, or transferring cash between accounts, won’t qualify for cashback.

Will transferring impact my ISA allowance?

No, transferring an ISA keeps investments in the tax wrapper, and so will not count further toward your allowance.

Will I get cashback if I put money into my ISA via top-up?

No, top-ups don’t qualify for cashback. Nor do cash moves (i.e. if you move cash from your General Investment Account to your ISA).

You must transfer an existing ISA from another provider to Freetrade in order to qualify for cashback.

Is there a minimum amount I need to transfer in order to qualify for cashback?

Cashback will be paid for transfers of at least £10,000.

If you transfer multiple ISAs, we’ll sum them up and pay cashback if, in aggregate, they exceed £10,000.

For example, if you transfer a £6,000 ISA and a £5,000 ISA, you will qualify for £150 cashback.

How much cashback will I get?

The amount you receive will depend on the final transfer amount.

Cashback is capped according to the aggregate of all transfers made during the campaign period, not on each individual transfer.

For example, if you do a £50,000 and a £21,000 transfer, your total transfer value is £71,000 and you will get a £500 cashback.

If you close, or transfer your ISA elsewhere, you will no longer qualify for cashback. Similarly, if you withdraw from your ISA before your cashback is paid, this will be deducted from your “final transfer amount”, and could result in you no longer qualifying for cashback, or falling into a lower tier. See our terms and conditions for more details.

When will I get my cashback?

Cashback will be paid within 90 days of your transfer completing if you have qualified for the offer.

Cashback will be paid within 90 days of your transfer completing if you have qualified for the offer.
If you transfer multiple ISAs, we’ll pay cashback within 90 days of each transfer completing, so long as the total value of the ISAs you have transferred are more than £10,000.

I haven’t received my cashback yet.

Cashback will be paid within 90 days of your transfer completing if you have qualified for the offer.

Check you qualify:

01
Have your transfers completed yet?
02
Have you transferred at least £10,000 in ISAs?
03
Are you on a Standard or Plus plan with an annual subscription?

If you answer ‘yes’ to all the above criteria, and your transfer(s) completed more than 90 days ago, you can contact us via the in-app chat or email freeshare@freetrade.io and we’ll investigate. 🕵️

Important: If you close, or transfer your ISA elsewhere, you will no longer qualify for cashback. Similarly, if you withdraw from your ISA before your cashback is paid, this will be deducted from your “final transfer amount”, and could result in you no longer qualifying for cashback, or falling into a lower tier. See our terms and conditions for more details.

Do I qualify for cashback if I already have a Freetrade account?

This offer is open to all Freetrade customers, new and existing, who transfer an ISA to Freetrade between 18 October and 31 December 2024.

Will my cashback go into my ISA?

No, your cashback will be paid into your General Investment Account (GIA). This is to avoid the risk of customers exceeding their annual £20,000 ISA allowance.

You are free to move it from your GIA to your ISA once it’s been paid.

When does this offer end?

This offer ends on 31 December 2024.

To qualify for this offer, you must initiate an ISA transfer by this date.

Request a Transfer

What if my transfer doesn’t complete by 31 December 2024?

No problem. Although you must initiate your transfer(s) by this date, you have until 28 February 2025 for them to complete.

If the transfer takes longer than this for reasons outside of your control, we’ll still honour the offer.

What if I want to close my account or transfer my Freetrade ISA elsewhere?

After you have received your cashback, we ask you not close or transfer (all or part of) your ISA elsewhere within 365 days of your transfer completing. If you do decide to close or transfer your ISA elsewhere, we reserve the right to clawback the cashback you’ve received under this promotion.

Terms and conditions

Terms and Conditions

isa transfer cashback offer

HOW IT WORKS

The Freetrade isa

FAQs

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