As technology evolves, it becomes increasingly challenging to maintain support for older software versions. Continuing to support outdated versions can hinder our ability to adopt new features, technologies, and security enhancements. It can also lead to a suboptimal user experience due to compatibility issues and limited resources for troubleshooting and bug fixes. Discontinuing support and maintenance of certain software versions is a process known as deprecation. By using our mobile application, you acknowledge and accept that we may take action to deprecate a software version on your device in line with this policy.
At Freetrade, we are committed to providing our customers with the best experience and continuously improving our services. To achieve this, we will periodically review and update this policy, which outlines our approach to deprecating software versions and ensures that our customers receive adequate notice and support during transitions to new versions.
Our approach to deprecating software versions is listed below:
Once we have identified specific software versions for deprecation, we will initiate the notice period. We will communicate the exact timing to our customers through various channels, including in-app messages, push notifications, emails, and announcements on our website.
We value our customers' feedback and encourage you to reach out to our customer support team if you have any questions or concerns regarding our deprecation and software version support policy.
Thank you for your continued support and understanding as we work towards providing you with the best possible experience on our platform.