At Freetrade we work hard to make sure that your interactions with us are a positive experience for you, and we always aim to provide excellent levels of service.
Our Customer Charter outlines what we do to provide you with a good experience and what we ask from you in return to ensure transparency and a mutual understanding of our relationship.
Quality Customer Service:
Please treat our staff with respect:
Please tell us when something changes:
By adhering to this Customer Charter, Freetrade aims to grow a strong and trusted relationship with you - our valued customers. We appreciate your choice to use our platform and are committed to supporting you with your investment journey.