FAQs 

Once you have opted-in to transfer your Stake account to Freetrade and you have opened your first freetrade account you will have access to Freetrades best transfer/top-up campaign ever! 

As a Stake customer and a new Freetrade customer you will be able to get up to 50% discount on your first years subscription and 1% cashback on all transfers or top-ups to Freetrade’s stocks and shares ISA and SIPP (cashback capped at £4,000, £2,000 per account) 

How does this promotion work?

Step 1: Ensure you have an open ISA and/or SIPP with an annual subscription plan on or before 31 December 2024.

Step 2: Top up or start a transfer for at least £5,000 into your Freetrade ISA and/or SIPP on or before 31 December 2024. Other eligibility rules apply, see the terms and conditions.

Step 3: Keep your account open. If you make withdrawals or transfers out that cause your ISA or SIPP account’s net funding to fall before we award the share, the value of your cashback and subscription discount will be impacted. If it falls below £5,000, you will not be awarded cashback or a subscription discount.

Step 4: We’ll discount your subscription and drop the cashback into your General Investment Account (GIA) within 60 days of campaign completion if you have qualified via ISA and/or SIPP.

What subscription discount can I get?

Top-up or transfer total value
Subscription discount
£5,000 - £10,000
10%
£10,001 - £20,000
20%
£20,001 - £50,000
30%
£50,001+
50%

Can all customers transferring from Stake qualify?

No, this is just available to customers who have not had a Freetrade account before. 

What subscriptions are eligible for discounts?

Both standard and plus accounts are eligible for discounts, choose the annual subscription that suits you and once your top ups or transfers settle we will apply the appropriate discount to your account within 60 days of the campaign completing. 

How long will my subscription be discounted for?

Your subscription will be discounted for its first year, it will then revert to the normal annual subscription cost (subscription plan comparisons)

Do I qualify for cashback and a subscription discount if I already have a Freetrade account?

This offer is open to new Freetrade customers who have opted in to transferring their Stake accounts to Freetrade. Cashback offers are available to existing Freetrade customers (ISA & SIPP)

How do I initiate a transfer?

Step 1: Make sure you have the correct account open and ready to receive a transfer

Step 2: Follow the instructions within the links below

What is a transfer?

A transfer in the context of this campaign is the transfer of an ISA or SIPP from an existing provider.

What is a top up?

A top up in the context of this campaign is when you add cash to your account.

What is net funding?

It is the value of the deposits minus the withdrawals you make during the campaign period.

Are there any other requirements to qualify for cashback and subscription discounts?

An annual subscription to our Standard plan or Plus plan is required to qualify.

You must have opted-in to transfer your Stake account to Freetrade before the 13th of November

You didn’t have a Freetrade account prior to 1 October 2024

If I transfer across multiple accounts (ISA/SIPP) will the value be totalled?

No, accounts will be evaluated separately. 

Cashback awarding will be measured at an individual investment account level (ISA and/or SIPP). Multiple transfers into a single investment account will be measured together.

If you transfer funds into both investment accounts you will have two opportunities to receive cashback, depending on transfer value. 

What is the minimum amount I can transfer?

Cashback will be paid for transfers of at least £5,000.

If you transfer multiple pensions worth less than £5,000, we’ll sum them up and pay cashback on the total.

For example, if you transfer a £4,000 pension and a £1,000 pension, we’ll pay you 1% cashback within 60 days of the campaign completing (i.e. once you’ve exceeded the £5,000 minimum transfer amount).

Is there a maximum cashback I can earn?

You can earn a maximum £4,000 cashback under this offer.

£2,000 for stocks and shares ISA transfers 

£2,000 for pension transfers.

Cashback is capped on the aggregate of all transfers made during the campaign period into each account, not on each individual transfer.

Cashback is also evaluated at an product level, so you can earn cashback on both your ISA and SIPP

How is cashback calculated?

You’ll get 1% cashback on qualifying pension transfers, up to a maximum £2,000 cashback.

You’ll get 1% cashback on qualifying ISA transfers, up to a maximum £2,000 cashback.

Cashback will be 1% of the final transfer value.

When will I get my cashback?

Cashback will be paid within 60 days of the campaign completing if you have qualified for the offer.

If you transfer multiple ISAs and pensions, we’ll pay cashback within 60 days of the campaign completing, so long as the total value of the ISAs or pensions you have transferred are more than £5,000.

I haven’t received my cashback yet.

Cashback will be paid within 60 days of the campaign completing if you have qualified for the offer.

Check you qualify:

Have your transfers completed yet?

Have you transferred at least £5,000 in pensions or ISAs?

Do you have an annual Standard or Plus subscription?

If you answer ‘yes’ to all the above criteria, and your transfer(s) completed more than 60 days ago, contact Customer Support in app and we'll investigate.

Important: If you have withdrawn, closed, or transferred your ISA or SIPP elsewhere, you will no longer qualify for cashback. See our terms and conditions for more details.

Will my cashback go into my ISA or SIPP?

No, your cashback will be paid into your General Investment Account (GIA). 

What if my transfer doesn’t complete by 31 December 2024?

No problem. Although you must initiate your transfer(s) by this date, you have until 28 February 2025 for them to complete.

If the transfer takes longer than this for reasons outside of your control, we’ll still honour the offer.

What if I want to close my account or transfer my Freetrade ISA or SIPP elsewhere?

If you close your Freetrade ISA or SIPP, withdraw from it, or transfer it elsewhere before we’ve paid your cashback, then you will no longer qualify.

If you close or transfer (all or part of) your Freetrade SIPP elsewhere within 365 days of your transfer completing, we reserve the right to clawback the cashback you’ve received.

Important information

When you invest, your capital is at risk. The value of your portfolio can go down as well as up and you may get back less than you invest. This is not investment advice.

⚠️  ISA and SIPP eligibility rules apply. Tax treatment depends on your personal circumstances and current rules may change. 

Check before you transfer to us that we can accept your investments, you won’t lose any guarantees, and that you know what charges you may incur. Seek advice if you are unsure about making a transfer.

US dividends received into your SIPP may be subject to US withholding tax.  

A SIPP is a pension designed for you to save until your retirement and is for people who want to make their own investment decisions. You can normally only draw your pension from age 55 (57 from 2028), except in special circumstances. 

Pensions that are transferred to the Freetrade SIPP may lose the protected pension age benefit. This means that you will not be able to draw the monies from the Freetrade SIPP until you are aged 57. Please ensure you know what this means for you and the effect it may have on you and your savings.

At present, Freetrade only supports Uncrystallised Fund Pension Lump Sums (UFPLS) for customers who wish to withdraw funds from their SIPP after their 55th birthday. We strongly encourage you to seek financial advice before making any withdrawals from your SIPP.

Terms and Conditions

Stake ISA and SIPP Offer Terms and Conditions 

Validity Period 

3 October 2024 to 31 December 2024 

Introduction

1. Freetrade Limited’s (“Freetrade”, “we”, “us” or “our”) Stake ISA and SIPP Offer (“Stake ISA and SIPP Offer”) is offered subject to these Stake ISA and SIPP Offer Terms & Conditions (“Stake ISA and SIPP Terms & Conditions”). By taking any actions under the Stake ISA and SIPP Offer Campaign, you agree to be bound by these Stake ISA and SIPP Terms & Conditions. These Opt-in Offer Terms & Conditions are governed by English law.

2. Under the Stake ISA and SIPP Offer, cashback and a subscription discount will be awarded to a relevant UK customer whose account has been transferred from HelloStake Limited (“Stake”) to Freetrade, as set out in these Stake ISA and SIPP Terms & Conditions. In these Stake ISA and SIPP Terms & Conditions, the award of the cashback and the subscription discount is referred to as the “Award”.

3. The Stake ISA and SIPP Offer will be valid for the Validity Period, unless we extend that period. We may withdraw or amend these Opt-in Offer Terms & Conditions to the extent that the withdrawal or amendment is not to your detriment, by updating them on our website. 

4. Any Freetrade Account and any amount transferred to Freetrade will be subject to Freetrade’s Terms and Conditions which can be found here and, as applicable, the Freetrade ISA Terms and Conditions, or the Freetrade SIPP Terms.“Freetrade Account”, Freetrade ISA and Freetrade SIPP have the meaning given in those terms. 

How you qualify for an Award 

5. In order to qualify for an Award, you must: 

(a) be a UK customer of Stake at the start of the Validity Period 

(b) have opted-in to transfer your Stake account using the link shared by Stake and completed all the required items as part of that process; 

(c) be a new Freetrade customer who has opened a Freetrade SIPP or a Freetrade ISA during the Validity Period using the same e-mail address as used with Stake;

(d) have signed up for an annual subscription with Freetrade; 

(e) have passed all of our onboarding checks; 

(f) be a UK tax resident; and

(g) have completed a W-8BEN form; and 

(h) have initiated one or more Qualifying Payments (as described at section 7 below) which have a total value of at least £5,000 at the date the relevant amount is received by us. 

6. You will only remain eligible for an Award after you have met the criteria in 5 above if you: 

(a) keep the relevant Freetrade Account(s) open until the Award is made; 

(b) keep any annual Freetrade subscription in effect until after the Award is made and pay your subscription fee on time;

(c) do not make a withdrawal or transfer which causes the value of the relevant Freetrade Account(s) to fall below £5,000 at any time before we make the Award;

(d) are not in breach of Freetrade’s Terms and Conditions (or the Freetrade ISA Terms and Conditions, or the Freetrade SIPP Terms, as applicable) do not have any outstanding liability to Freetrade, or have not behaved in a way that we reasonably consider to be abusive, in bad faith, or fraudulent.

7. A “Qualifying Payment” is one or more:
(a) transfer(s) of cash and/or investments which are made into a Freetrade SIPP from a pension account you have with another pension account provider, initiated using the SIPP transfer link provided by Freetrade; 

(b) transfer(s) of cash and/or investments which are made into a Freetrade ISA from an ISA that you have with another ISA provider, initiated using the ISA transfer link provided by Freetrade; 

(c) cash contribution(s) made to your Freetrade SIPP; and/or

(d) cash subscription(s) made to your Freetrade ISA; 

in each case which is initiated within the Validity Period and made in accordance with the relevant Freetrade Terms and Conditions.

Award

8. The Award will be: 

(a) A cashback payment made into your Freetrade GIA of 1% of some text

    (i) the total Qualifying Payment(s) made into your Freetrade ISA (provided that they total at least £5,000), capped at £2,000 cashback;

    (ii) The total Qualifying Payments made into your Freetrade SIPP (provided that they total at least £5,000), capped at £2,000 cashback; and 

(b) A discount off your annual subscription payment for the first year, as follows: 

Qualifying Payment(s)*
Subscription discount
£5,000 - £10,000
10%
£10,001 - £20,000
20%
£20,001 - £50,000
30%
£50,001+
50%

*If you make one or more withdrawal(s) or transfer(s) from your relevant Freetrade Account before the Award is made, the “Qualifying Payment(s)” for the purposes of calculating the subscription discount will be reduced by the total amount of those withdrawals and transfers. 

Making the Award

9. We will use our best endeavours to make any Award for which you have qualified under section 5 above, within sixty (60) days of the end of the Validity Period or, if later, the date on which any relevant transfer into your Freetrade ISA and/or Freetrade SIPP completes. If the Award has not been made within this timeframe, you should email freeshare@freetrade.io.

10. Employees and contractors of Freetrade are not eligible to take part in the Stake ISA and SIPP Offer.  

11. We may refuse to make an Award if we reasonably consider that you have engaged in activity we deem to be abusive, fraudulent, or that is in violation of these Stake ISA and SIPP OfferTerms & Conditions or the Account Terms and Conditions.

12. If you seek to close or transfer all or part of your relevant Freetrade Account within 365 days of the Award, we may clawback any amount of cashback that was paid to you, as permitted under applicable law.

Tax implications

13. Freetrade does not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to your Freetrade account(s) and the Award.

No advice

14.  Neither the making of an Award nor any of our communications in connection with the Stake ISA and SIPP Offer constitute a recommendation by us to buy, sell, exercise any rights in or hold any financial instrument. Under no circumstances does Freetrade provide investment advice and individual investors should make their own decisions on what investments are right for them or seek independent advice.

Complaints

15. If you have a complaint in respect of the Stake ISA and SIPP Offer, you should contact our Customer Service team at freeshare@freetrade.io, where your complaint will be handled in accordance with our complaints order handling procedure. 

Pick the plan that suits you best
Save 17% when you choose an annual subscription.
Basic
£0.00
/Month
Accounts
  • General Investment Account
Benefits
  • A great way to try Freetrade before transferring your ISA or pension
  • Unlimited commission-free trades. Other charges may apply.
  • Trade USD and EUR stocks at the exchange rate + 0.99% FX fee
  • Access to a selection of Freetrade’s 6,200+ global stocks and ETFs
  • 1% AER on up to £1,000 uninvested cash
  • Fractional US shares
  • Access to mobile app and web platform
Standard
£4.99
/Month
£59.88 billed annually
Accounts
  • General Investment Account
  • Stocks and shares ISA
Everything in Basic and:
  • Access to 6,200+ global stocks and ETFs, including gilts
  • A lower FX fee of 0.59% on non-GBP trades
  • 3% AER on up to £2,000 uninvested cash
  • Early market access with pre-market trading
  • Automated order types, including recurring orders
  • More stats and analysis, including analyst ratings and EPS estimates 
Plus
£9.99
/Month
£119.88 billed annually
Accounts
  • General Investment Account
  • Stocks and shares ISA
  • Personal pension
Everything in Standard and:
  • A lower FX fee of 0.39% on non-GBP trades
  • Priority customer service
  • 5% AER on up to £3,000 uninvested cash
  • Free, same day withdrawals
Basic
£0.00
/Month
Accounts
  • General Investment Account
Benefits
  • A great way to try Freetrade before transferring your ISA or pension
  • Unlimited commission-free trades. Other charges may apply.
  • Trade USD and EUR stocks at the exchange rate + 0.99% FX fee
  • Access to a selection of Freetrade’s 6,200+ global stocks and ETFs
  • 1% AER on up to £1,000 uninvested cash
  • Fractional US shares
  • Access to mobile app and web platform
Standard
£5.99
/Month
billed monthly
Accounts
  • General Investment Account
  • Stocks and shares ISA
Everything in Basic and:
  • Access to 6,200+ global stocks and ETFs, including gilts
  • A lower FX fee of 0.59% on non-GBP trades
  • 3% AER on up to £2,000 uninvested cash
  • Early market access with pre-market trading
  • Automated order types, including recurring orders
  • More stats and analysis, including analyst ratings and EPS estimates 
Plus
£11.99
/Month
billed monthly
Accounts
  • General Investment Account
  • Stocks and shares ISA
  • Personal pension
Everything in Standard and:
  • A lower FX fee of 0.39% on non-GBP trades
  • Priority customer service
  • 5% AER on up to £3,000 uninvested cash
  • Free, same day withdrawals

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