Stake Transfer Top-up Offer

FAQs

Here you'll find answers to the most frequently asked questions. If you have a question that's not listed, please contact support.

How does this promotion work?

Step 1: Ensure you have an open ISA and/or SIPP with an annual subscription plan on or before 31 December 2024.
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Step 2: Top up or start a transfer for at least £5,000 into your Freetrade ISA and/or SIPP on or before 31 December 2024. Other eligibility rules apply, see the terms and conditions.
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Step 3: Keep your account open. If you make withdrawals or transfers out that cause your ISA or SIPP account’s net funding to fall before we award the share, the value of your cashback and subscription discount will be impacted. If it falls below £5,000, you will not be awarded cashback or a subscription discount.
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Step 4: We’ll discount your subscription and drop the cashback into your General Investment Account (GIA) within 60 days of campaign completion if you have qualified via ISA and/or SIPP.

What subscription discount can I get?

Top-up or transfer total value

Subscription discount

£5,000 - £10,000

10%

£10,001 - £20,000

20%

£20,001 - £50,000

30%

£50,001+

50%

Can all customers transferring from Stake qualify?

No, this is just available to customers who have not had a Freetrade account before.

What subscriptions are eligible for discounts?

Both Standard and Plus accounts are eligible for discounts, choose the annual subscription that suits you and once your top ups or transfers settle we will apply the appropriate discount to your account within 60 days of the campaign completing.

How long will my subscription be discounted for?

Your subscription will be discounted for its first year, it will then revert to the normal annual subscription cost (subscription plan comparisons)

Do I qualify for cashback and a subscription discount if I already have a Freetrade account?

This offer is open to new Freetrade customers who have opted in to transferring their Stake accounts to Freetrade. Cashback offers are available to existing Freetrade customers (ISA & SIPP)

How do I initiate a transfer?

Step 1: Make sure you have the correct account open and ready to receive a transfer

Step 2: Follow the instructions within the links below

Transfer ISA

Transfer Pension

What is a transfer?

A transfer in the context of this campaign is the transfer of an ISA or SIPP from an existing provider.

What is a top up?

A top up in the context of this campaign is when you add cash to your account.

What is net funding?

It is the value of the deposits minus the withdrawals you make during the campaign period.

Are there any other requirements to qualify for cashback and subscription discounts?

An annual subscription to our Standard plan or Plus plan is required to qualify.

You must have opted in to transfer your Stake account to Freetrade before the 13th of November.

You didn’t have a Freetrade account prior to 1 October 2024

If I transfer across multiple accounts (ISA/SIPP) will the value be totalled?

No, accounts will be evaluated separately.

Cashback awarding will be measured at an individual investment account level (ISA and/or SIPP). Multiple transfers into a single investment account will be measured together.
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If you transfer funds into both investment accounts you will have two opportunities to receive cashback, depending on transfer value.

What is the minimum amount I can transfer?

Cashback will be paid for transfers of at least £5,000.

If you transfer multiple pensions worth less than £5,000, we’ll sum them up and pay cashback on the total.

For example, if you transfer a £4,000 pension and a £1,000 pension, we’ll pay you 1% cashback within 60 days of the campaign completing (i.e. once you’ve exceeded the £5,000 minimum transfer amount).

Is there a maximum cashback I can earn?

You can earn a maximum £4,000 cashback under this offer.
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£2,000 for stocks and shares ISA transfers
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£2,000 for pension transfers.
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Cashback is capped on the aggregate of all transfers made during the campaign period into each account, not on each individual transfer.
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Cashback is also evaluated at an product level, so you can earn cashback on both your ISA and SIPP

How is cashback calculated?

You’ll get 1% cashback on qualifying pension transfers, up to a maximum £2,000 cashback.
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You’ll get 1% cashback on qualifying ISA transfers, up to a maximum £2,000 cashback.
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Cashback will be 1% of the final transfer value.

When will I get my cashback?

Cashback will be paid within 60 days of the campaign completing if you have qualified for the offer.
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If you transfer multiple ISAs and pensions, we’ll pay cashback within 60 days of the campaign completing, so long as the total value of the ISAs or pensions you have transferred are more than £5,000.

I haven’t received my cashback yet.

Cashback will be paid within 60 days of the campaign completing if you have qualified for the offer.
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Check you qualify:
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Have your transfers completed yet?
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Have you transferred at least £5,000 in pensions or ISAs?
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Do you have an annual Standard or Plus subscription?
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If you answer ‘yes’ to all the above criteria, and your transfer(s) completed more than 60 days ago, contact Customer Support in app and we'll investigate.
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Important: If you have withdrawn, closed, or transferred your ISA or SIPP elsewhere, you will no longer qualify for cashback. See our terms and conditions for more details.

Will my cashback go into my ISA or SIPP?

No, your cashback will be paid into your General Investment Account (GIA).

What if my transfer doesn’t complete by 31 December 2024?

No problem. Although you must initiate your transfer(s) by this date, you have until 28 February 2025 for them to complete.
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If the transfer takes longer than this for reasons outside of your control, we’ll still honour the offer.

What if I want to close my account or transfer my Freetrade ISA or SIPP elsewhere?

If you close your Freetrade ISA or SIPP, withdraw from it, or transfer it elsewhere before we’ve paid your cashback, then you will no longer qualify.
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If you close or transfer (all or part of) your Freetrade SIPP elsewhere within 365 days of your transfer completing, we reserve the right to clawback the cashback you’ve received.