2025 ISA Transfer Offer Terms and Conditions
Validity Period
30/09/2025 - 31/12/2025 at 23:59
Introduction
1. Freetrade Limited’s (“Freetrade”, “we”, “us” or “our”) 2025 ISA Transfer Offer Campaign (“ISA Transfer Campaign”) is offered subject to these 2025 ISA Transfer Offer Campaign Terms & Conditions (“ISA Transfer Campaign Terms & Conditions”). By taking any actions under the ISA Transfer Campaign, you agree to be bound by these ISA Transfer Campaign Terms & Conditions. These ISA Transfer Campaign Terms & Conditions are governed by English law.
2. Under the ISA Transfer Campaign, one (1) percent cashback will be awarded to a relevant Account Holder who meets the criteria set out in these ISA Transfer Campaign Terms & Conditions. In these ISA Transfer Campaign Terms & Conditions, the cashback paid is referred to as the “Award”.
3. The ISA Transfer Campaign will be valid for the Validity Period, unless we extend that Validity Period. We may withdraw or amend these ISA Transfer Campaign Terms & Conditions to the extent that the withdrawal or amendment is not to your detriment, by updating them on our website.
4. “Freetrade Account” means a Freetrade ISA or a Freetrade GIA. Freetrade Accounts are subject to Freetrade’s Terms and Conditions (which can be found here) and a Freetrade ISA is also subject to the Freetrade ISA Terms.
How you qualify for an Award
5. In order to qualify for an Award, you must:
(a) have passed all of our onboarding checks;
(b) be a UK tax resident;
(c) have opened a Freetrade ISA for the first time or reopened a Freetrade ISA during the Validity Period;
(d) have joined the ISA Transfer Campaign from the Freetrade Campaign Hub; and
(e) have initiated one or more Qualifying Transfers into a Relevant Freetrade ISA Account during the Validity Period stated above, which together have a Transfer Value of at least £10,000 (“Minimum Funding Requirement”).
The “Transfer Value” is the value of the relevant Qualifying Transfer on the day that it is received into your Freetrade ISA.
6. A “Qualifying Transfer” means one or more transfers from another ISA provider which are made into a Freetrade ISA Account which is:
(a) initiated by you during the Validity Period using the relevant link provided by Freetrade; and
(b) completed by 13 February 2026, unless a delay to the transfer is outside the customer’s reasonable control, in which case we will have the discretion to make an Award.
Contributions or top-ups into your Freetrade ISA and cash transfers between Freetrade accounts are not Qualifying Transfers.
7. You will only remain eligible for an Award after you have met the criteria in 5 and 6 above if you:
(a) keep the Freetrade ISA Account open until the Award is made;
(b) do not make a withdrawal or transfer which causes the value of the Freetrade ISA Account to reduce by more than the Transfer Value, at any time before we make the Award; and
(c) are not in breach of Freetrade’s Terms and Conditions (or the Freetrade ISA Terms, as applicable) do not have any outstanding liability to Freetrade, or have not behaved in a way that we reasonably consider to be abusive, in bad faith, or fraudulent.
8. Employees and contractors of Freetrade are eligible to receive an Award under these ISA Transfer Campaign Terms and Conditions.
Value of the Award
9. The Award is based on the final transfer value (market value as determined by Freetrade). The maximum Award is capped at £1,000 cashback per customer who meets the eligibility criteria for an Award under this ISA Transfer Campaign.
10. The “Relevant Value” is the total Transfer Value of all Qualifying Transfer(s) into your Freetrade ISA Account, unless you make one or more withdrawal(s) and/or transfer(s) from your Freetrade ISA before the Award is made, in which case the “Relevant Value” will be reduced by the total amount of those withdrawals and transfers.
Making the Award
11. We will make an Award under the ISA Transfer Campaign by paying the Award into your Freetrade GIA. Where multiple Qualifying Transfers are made, an Award may be made in respect of each Qualifying Transfer depending on the awarding timeframe.
12. Freetrade will use its best endeavours to make any Award to which you are entitled to under the ISA Transfer Campaign:
(a) on 30 October 2026;
(b) if the transfer completes after 30 October 2026, the Award will be made within sixty (60) days of the transfer completing; and
(c) if the Award has not been made within this timeframe, you should email hello@freetrade.io.
13. After the Award is made, if you seek to:
(a) close your Freetrade ISA; or
(b) make a transfer or withdrawal from your Freetrade ISA which causes the value of your Freetrade ISA to fall below the Relevant Value; and
(c) within 365 days of your transfer completing, we reserve the right to clawback the Award, to the extent permitted by applicable law.
14. We reserve the right to not make an Award under this ISA Transfer Campaign if you have breached the terms and conditions of any Freetrade campaign you have previously participated in.
15. We reserve the right to refuse to make an Award if we reasonably consider you to have engaged in activity we deem to be abusive, fraudulent, or in violation of these ISA Transfer Campaign Terms & Conditions.
Tax implications
16. Freetrade does not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to your Freetrade Account(s) and the Award.
No advice
17. Neither the making of an Award nor any of our communications in connection with the ISA Transfer Campaign constitute a recommendation by us to buy, sell, exercise any rights in or hold any financial instrument. Under no circumstances does Freetrade provide investment advice and individual investors should make their own decisions on what investments are right for them or seek independent advice.
Complaints
18. If you have a complaint in respect of the ISA Transfer Campaign, you should contact our Customer Service team at hello@freetrade.io, where your complaint will be handled in accordance with our complaints order handling procedure.
