FAQs

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How does this promotion work?

Once you receive an email from Freetrade inviting you to participate in this offer, you must complete the below actions within 14 days:

1. Complete your account onboarding checks, 
2. Deposit at least £50 net into your Freetrade account, and
3. Fill a W-8BEN form.

Once you’ve completed these steps a mystery free share will appear as pending in your GIA within seven days.

Once your pending free share appears, it will be awarded within a further seven days.

The free share will be awarded so long as you still have £50 net your account at the time of awarding. Net funding is calculated as deposits minus withdrawals.

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Who is eligible for this offer?

You need to receive an email directly from the Freetrade team inviting you to this offer. It is valid for customers who, at the time of receiving the email, have not completed their onboarding checks.

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What free share can I get?

You will receive an instrument from a pool of approximately 2,000 shares, ETFs and investment trusts, valued between £10 and £100.

The probability is weighted, so more expensive shares will be rarer. The below table shows the average probability distribution of free shares.‍

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Do I have to pay taxes on free shares?

The entire value of the share when sold may be subject to capital gains tax. You can check the value of each share when issued and/or sold on your portfolio screen.

Tax depends on your personal circumstances and rules can change. If you are unsure about any tax implications, seek advice from a tax professional.

Have questions? Email us at freeshare@freetrade.io. ‍

Terms and Conditions

Validity of offer

1 February 2024 - 31 December 2024

Introduction

1. Freetrade Limited’s (“Freetrade”, “we”, “us” or “our”) Account Completion Free Share Campaign (“Account Completion Free Share Campaign”) is offered subject to these Account Completion Free Share Terms & Conditions (“Account Completion Free Share Terms & Conditions”). By taking any actions under the Account Completion Free Share Campaign, you agree to be bound by these Account Completion Free Share Terms & Conditions. These Account Completion Free Share Terms & Conditions are governed by English law.

2. Under the Account Completion Free Share Campaign, a free share of between £10 and £100 in value (a “Free Share”) will be awarded to a relevant Account Holder who meets the criteria set out in these Account Completion Free Share Terms & Conditions. In these Account Completion Free Share Terms & Conditions, the award of the Free Share is referred to as the “Award”.  

3. The Account Completion Free Share Campaign will be valid from 1 February 2024 to 31 December 2024 (“Campaign Period”) unless we extend that period. We may withdraw or amend these Account Completion Free Share Terms & Conditions to the extent that the withdrawal or amendment is not to your detriment, by updating them on our website.

4. “Freetrade Account” means an investment account opened with Freetrade by a customer (the “Account Holder”). Freetrade Accounts are subject to Freetrade’s Terms and Conditions (which can be found here).

How an Account Holder qualifies for an Award

5. In order to qualify for an Award, an Account Holder must have received an email directly from Freetrade inviting them to participate in the Account Completion Free Share Programme, and within fourteen (14) days of receiving that invitation email:

(a) have passed all of our onboarding checks;‍

(b) have completed a W-8BEN form;‍

(c) funded their Freetrade Account(s) in aggregate with a net amount of £50 or more in cash. The net amount will be calculated by adding up all deposits and deducting all withdrawals made by the Account Holder during that fourteen (14) day period; and‍

(d) have not made a transfer or withdrawal that causes the net value of their Freetrade Account(s) in aggregate to fall below £50 before the date of the Award.

Value of the Award

6. The Account Holder will receive an instrument from a pool of approximately 2,000 shares, ETFs and investment trusts, valued between £10 and £100. The Free Share is picked randomly by us from a pool of instruments we have selected for our Account Completion Free Share Campaign. The probability of each Free Share is weighted so more expensive shares will be rarer. The table above shows the average probability distribution of Free Share(s).

‍7. The value of the Free Share means its approximate market value based on the price of each Free Share (each a financial instrument) at the time of the Award. You acknowledge that the value of each Free Share may go up or down over time.

Making the Award

8. We will use our best endeavours to make any Award fourteen (14) days after the Account Holder first qualifies for an award under section 5, provided that the relevant Account Holder still meets the criteria in section 5 on the date of the Award. After seven (7) days, the Free Share will show as “pending” in the Freetrade Account. If the Award has not been made within this timeframe, you should email freeshare@freetrade.io.

9. Employees and contractors of Freetrade will not be eligible for Account Completion Free Shares in connection with our Account Completion Free Share Campaign.

10. We may refuse to make an Award if we reasonably consider that the Account Holder has engaged in activity we deem to be abusive, fraudulent, or in violation of these Account Completion Free Share Terms & Conditions.

11. If: (1) the net value of the Account Holder’s Freetrade Account(s) in aggregate falls below the value of £50 during the twelve (12) months following the date of the Award; or (2) the Account Holder seeks to transfer out any or all Account Completion Free Shares or any cash proceeds received as a result of the sale of any or all Account Completion Free Shares within six (6) months from the date of the Award, then we may clawback, sell or cancel any relevant Free Shares awarded to that person as the case may be, or sell any other shares held by us for that person and/or deduct cash from their Freetrade Account(s) of an equivalent value to the relevant Free Shares, as permitted under applicable law.

Tax implications

12. Freetrade does not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to your Freetrade Account(s) and the Award.

No advice

13.  Neither the making of an Award nor any of our communications in connection with the Account Completion Free Share Campaign constitutes a recommendation by us to buy, sell, exercise any rights in or hold any financial instrument. Under no circumstances does Freetrade provide investment advice and individual investors should make their own decisions on what investments are right for them or seek independent advice.

Complaints

14. If you have a complaint in respect of the Account Completion Free Share Campaign, you should contact our Customer Service team at freeshare@freetrade.io, where your complaint will be handled in accordance with our complaints order handling procedure.