FAQs

How does this promotion work?

This promotion is available to existing Freetrade customers who have never topped up their Freetrade account prior to 17 January 2024. To receive a bundle of free shares as part of this offer, eligible customers must top up their Freetrade account with at least £200 (net total) between 17 January and 26 January 2024. The net total is calculated as total deposits minus total withdrawals during the campaign dates. 

Customers who qualify will receive a bundle of free shares from our Clean Energy collection worth at least £20.

How do I qualify for this offer?

  1. Top up your account with at least £200 between 17 January and 26 January.
  2. Fill in a W-8BEN form (if you haven’t done this yet).
  3. If by the end of the campaign, the value of your account’s net funding (deposits - withdrawals) doesn’t drop below £200, you will receive a bundle of free shares from our Clean Energy collection worth approximately £20.
  4. The free shares will drop into your GIA between on or about 30 January 2024.

What if I funded my account outside of the campaign dates?

Only customers who make their first top-up within the campaign period are eligible for this offer. Customers who have previously topped up their Freetrade account are not eligible for this offer.

Can I make several deposits?

Yes, you can make several deposits that total £200 - it doesn’t have to be a lump sum.

Bear in mind that you need to top up with £200 net. This means we will add all your deposits and deduct all your withdrawals during the campaign period to determine your net funding amount. For example, if you deposit £200, but then withdraw £100, your net funding amount is £100. 

What free shares can I get?

If you qualify, you will get a bundle of free shares from our Clean Energy collection worth approximately £20.

When will I get my free shares?

Your free shares will drop into your General Investment Account on or about 30 January 2024. If your net minimum funding drops below £200 by the time of awarding, you won’t qualify for the offer and won’t receive your bundle of free shares.

⚠️ Important: You’ll need to keep a net total of £200 in your account for at least 12 months after the campaign end date. In case the net funding of your account drops below £200, we have the right to claw back the free reward or an equivalent cash amount.

Can I still receive a free share as part of Freetrade’s referral programme?

Yes. This offer is separate from our referral programme and you can receive a free share as part of both as long as you meet all the criteria.

           

Clean Energy Free Share Campaign Terms and Conditions

Validity of offer
17 January - 26 January 2024


Introduction


1. Freetrade Limited’s (“Freetrade”, “we”, “us” or “our”) Clean Energy Free Share Campaign (“Clean Energy Free Share Campaign”) is offered subject to these Clean Energy Free Share Terms & Conditions (“Clean Energy Free Share Terms & Conditions”). By taking any actions under the Clean Energy Free Share Campaign, you agree to be bound by these Clean Energy Free Share Terms & Conditions. These Clean Energy Free Share Terms & Conditions are governed by English law.


2. Under the Clean Energy Free Share Campaign, a bundle of free shares from the Clean Energy Collection that total approximately £20 in value will be awarded to a relevant Account Holder who meets the criteria set out in these Clean Energy Free Share Terms & Conditions. In these Clean Energy Free Share Terms & Conditions, the award of the Clean Energy Free Shares is referred to as the “Award”.  Further information about the Clean Energy collection can be found here.


3. The Clean Energy Free Share Campaign will be valid from 17 January to 26 January 2024 (“Campaign Period”) unless we extend that period. We may withdraw or amend these Clean Energy Free Share Terms & Conditions to the extent that the withdrawal or amendment is not to your detriment, by updating them on our website.


4. “Freetrade Account” means an investment account opened with Freetrade by a customer (the “Account Holder”). Freetrade Accounts are subject to Freetrade’s Terms and Conditions (which can be found here).


How an Account Holder qualifies for an Award


5. In order to qualify for an Award, an Account Holder must:
(a) have passed all of our onboarding checks;
(b) have completed a W-8BEN form;
(c) top up their account with at least £200 between 17 and 26 January 2024 for the first time (this promotion is only available to customers who have never topped up their Freetrade account prior to 17 January 2024);  
(d) have not funded their Freetrade Account(s) before the start of the Campaign Period and thereafter have funded their Freetrade Account(s) in aggregate with a net amount of £200 or more in cash during the Campaign Period. The net amount will be calculated by adding up all deposits and deducting all withdrawals made by the Account Holder during the Campaign Period; and
(e) have not made a transfer or withdrawal that causes the net value of their Freetrade Account(s) in aggregate to fall below £200 before the date of the Award.


Value of the Award


6. At the time of the Award under these Clean Energy Free Share Terms & Conditions, the Clean Energy Free Shares will have a value of approximately £20 GBP.


7. The value of the Clean Energy Free Share means its approximate market value based on the price of each Clean Energy Free Share (each a financial instrument) at the time of the Award. You acknowledge that the value of each Clean Energy Free Share may go up or down over time.


8. Each Clean Energy Free Share Instrument is a financial instrument which is picked randomly by us from a small pool of instruments we have selected for our Clean Energy Free Share Campaign.


Making the Award


9. We will use our best endeavours to make any Award on or around 30 January 2024, provided that the relevant Account Holder still meets the criteria in section 5 on that date. If the Award has not been made within this timeframe, you should email freeshare@freetrade.io.


10. Employees and contractors of Freetrade will not be eligible for Clean Energy Free Shares in connection with our Clean Energy Free Share Campaign.


11. We may refuse to make an Award if we reasonably consider that the Account Holder has engaged in activity we deem to be abusive, fraudulent, or in violation of these Clean Energy Free Share Terms & Conditions.


12. If:
(1) the net value of the Account Holder’s Freetrade Account(s) in aggregate falls below the value of £200 during the twelve (12) months following the end of the Campaign Period; or


(2)  the Account Holder seeks to transfer out any or all Clean Energy Free Shares or any cash proceeds received as a result of the sale of any or all Clean Energy Free Shares within six (6) months from the date of the Award,


then we may clawback, sell or cancel any relevant Clean Energy Free Shares awarded to that person as the case may be, or sell any other shares held by us for that person and/or deduct cash from their Freetrade Account(s) of an equivalent value to the relevant Clean Energy Free Shares, as permitted under applicable law.

Tax implications


13. Freetrade does not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to your Freetrade Account(s) and the Award.
No advice
14.  Neither the making of an Award nor any of our communications in connection with the Clean Energy Free Share Campaign constitutes a recommendation by us to buy, sell, exercise any rights in or hold any financial instrument. Under no circumstances does Freetrade provide investment advice and individual investors should make their own decisions on what investments are right for them or seek independent advice.


Complaints


15. If you have a complaint in respect of the Clean Energy Free Share Campaign, you should contact our Customer Service team at freeshare@freetrade.io, where your complaint will be handled in accordance with our complaints order handling procedure.

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